---
title: "Marketplace Customer Experience"
description: "Learn about the Spree multi-vendor marketplace customer UX."
---

![](/docs/images/use-cases/multi-vendor/customer.png)

Spree Commerce Enterprise Edition ensures an exceptional end-customer experience in [<u>multi-vendor marketplaces</u>](https://spreecommerce.org/marketplace-ecommerce/), providing seamless shopping journeys across diverse vendors and products. 

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Customers enjoy the convenience of a unified cart, transparent shipping details, intuitive product discovery, and smooth checkout experiences optimized for all devices. By simplifying the complexities traditionally associated with multi-vendor shopping, Spree helps marketplaces deliver satisfaction, trust, and loyalty at every step of the customer journey.

### Seamless Multi-Vendor Experience

- Unified shopping cart across vendors.
- Transparent shipping per vendor at checkout.
- All vendor products appear under a consistent storefront design.

### Localization

- Language and currency selector.
- Currency conversion at catalog and checkout level.

### Product Discovery

- Browse by brand or vendor.
- Discover admin-curated collections and categories.

### Express Checkout Options

- Apple Pay, Google Pay, and saved card options.
- Installment plans with Klarna, Afterpay, Affirm.
- Payment links for fast recovery of abandoned carts.

### Notifications & Tracking

- Confirmation, shipping, and delivery emails per vendor.
- Unified view of all orders in customer dashboard.

### Storefront Responsive UX

- Optimized storefront for mobile, tablet, and desktop.

### Further Reading

- [Multi-Vendor Marketplace Model](https://spreecommerce.org/docs/use-case/marketplace/model)
- [Multi-vendor Marketplace Capabilities](https://spreecommerce.org/docs/use-case/marketplace/capabilities)
- [<u>Developer Docs</u>](https://spreecommerce.org/docs/developer/getting-started/quickstart)
- [<u>User Docs</u>](https://spreecommerce.org/docs/user/what-is-spree-commerce)
- [<u>Ecommerce API docs</u>](https://spreecommerce.org/docs/api-reference/introduction)
- [<u>Integrations</u>](https://spreecommerce.org/docs/integrations/integrations)

### Get Started

<Columns cols={2}>
  <Card title="Book a Demo"  icon="eye" href="https://getvendo.com/book-a-demo/" cta="Click here">
    Schedule a demo to explore the platform and get your questions answered
  </Card>
  <Card title="Ask for Pricing"  icon="dollar-sign" href="https://spreecommerce.org/get-started/" cta="Click here">
    See Enterprise pricing for your use case
  </Card>
</Columns>